Meeting… Gaëlle Sharma, Technical Product Manager at The New York Times

Illustration by Claire Merchlinsky

“Meeting…” is an ongoing series from NYT Open that features New York Times employees from different corners of the company.

What is your name?
Gaëlle Sharma

What are your pronouns?
She/Her

What is your job?
I am the technical product manager on the Authentication team.

What does that mean?
I help make sure that New York Times readers can log-in and register seamlessly on our website and apps.

How long have you been at The Times?
A little less than a year.

Most Times employees are working remotely right now. Where are you working from these days?
I am working from Brooklyn. My office space also doubles as my living room, dining room and kitchen. We make the most of the space!

How do you start your day?
I start my day by brewing pour-over coffee while listening to “The Daily” podcast. I like to start slow and gradually take the day in before I dive into my to-do list.

What is something you’ve worked on recently?
Recently, the team worked on stress testing the Authentication system in preparation for the November election news cycle. We conduct periodic stress tests to observe how our login and registration reacts under heavy traffic and to identify any improvements we may need to make.

Tell us about a project you’ve worked on at The Times that you’re especially proud of.
Earlier this year, The Times added an option for readers to register and log-in to The Times using their Apple accounts. Launching this new feature required close coordination across many teams. However, a couple days before our scheduled launch, the entire company began working from home due to the pandemic. We found ourselves unable to collaborate in person, as planned. Despite this new challenge, none of the teams missed a beat.

What was your first job?
In my first job, I was a fellow at a community development bank on the South Side of Chicago. I’ve always been passionate about helping people.

What is something most people don’t know about you?
I used to compete in ballroom dancing and to this day I remain a big fan of the sport.

What is your secret to career success?
Always be learning!

What is your superpower?
I am extremely curious, which leads me to consistently discover new ideas.

What are you inspired by?
I am inspired by people who have changed the world for the better. For example, I marvel at the work of Dr. S. Josephine Baker who transformed the field of public health and child hygiene in New York City in the early 1900s.

What is your best advice for someone starting to work in your field?
Start by shadowing an experienced technical product manager and learn as much as you can from observing how they partner with their team.

More in “Meeting…”

Meeting… Jeremy Gayed, Lead Software Engineer
Meeting… Katerina Iliakopoulou, Lead Software Engineer
Meeting… Nimpee Kaul, Lead Program Manager at The New York Times


Meeting… Gaëlle Sharma, Technical Product Manager at The New York Times was originally published in NYT Open on Medium, where people are continuing the conversation by highlighting and responding to this story.

Source: New York Times