Task-Oriented Conversational AI in Airbnb Customer Support
How Airbnb is powering automated support to enhance the host and guest experience Gavin Li, Mia Zhao Customer Support (CS) can make or break a guest’s Read More
Category: nlp
Two New Datasets for Conversational NLP: TimeDial and Disfl-QA
Posted by Aditya Gupta, Software Engineer and Shyam Upadhyay, Research Scientist, Google Assistant A key challenge in natural language processing (NLP) is building conversational agents Read More
How Outreach Productionizes PyTorch-based Hugging Face Transformers for NLP
This is a guest blog from the data team at Outreach.io. We thank co-authors Andrew Brooks, staff data scientist (NLP), Yong-Gang Cao, machine learning engineer, Read More
Constructing Transformers For Longer Sequences with Sparse Attention Methods
Posted by Avinava Dubey, Research Scientist, Google Research Natural language processing (NLP) models based on Transformers, such as BERT, RoBERTa, T5, or GPT3, are successful Read More
GIPHY2Vec: Natural Language Processing @ GIPHY
At Betaworks Studios’ “RENDER(lite); GPT-What?” conference, Director of Machine Learning, Nick Hasty spoke on our in-house NLP tool called “GIPHY2Vec” (a modification of Word2Vec). To Read More
RxR: A Multilingual Benchmark for Navigation Instruction Following
Posted by Alexander Ku, Software Engineer and Peter Anderson, Research Scientist, Google Research A core challenge in machine learning (ML) is to build agents that Read More
15 Intelligent Chatbot APIs
Nowadays, many applications are using chatbots and virtual assistants. IT teams to end consumers utilize new chat-based techniques to interact with computer systems. There are Read More
WIDeText: A Multimodal Deep Learning Framework
How we designed a multimodal deep learning framework for quick product development, and how the Room Type Classification models built upon it helped us better Read More
Navigating Recorder Transcripts Easily, with Smart Scrolling
Posted by Itay Inbar, Senior Software Engineer, Google Research Last year we launched Recorder, a new kind of recording app that made audio recording smarter Read More
IndoNLU — A benchmark for Bahasa Indonesia NLP
IndoNLU — A benchmark for Bahasa Indonesia NLP Introducing a collection of resources for training, evaluating, and analysing natural language understanding systems in Bahasa Indonesia. Back in Read More