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Category: zendesk

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How we created Zendesk’s Help Center theme customization

May 7, 2019 Erik Dunning 0

The Help Center theme for the Zendesk Support, Guide, Connect, and Explore products have all been recently updated. They now use a common theme codebase Read More

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JavaScript Promises — a Zendesk Introduction

April 29, 2019 Bryan Flynn 0

JavaScript Promises — a Zendesk Introduction The JavaScript Promise feature was added to the JavaScript language in 2015. This article gives a Zendesk specific overview on JavaScript Read More

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What is ZAF v2 and why should I migrate?

January 13, 2019 Phil Grove 0

The Zendesk Apps framework (ZAF) v2 introduces a new way of building Zendesk apps using iframes. ZAF v2 improves on the first version of the framework Read More

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System prep for app developers 1: Setting up your command-line interface

April 20, 2018 Joey May 0

Even before you can install and use the Zendesk App Tools (ZAT) and other app developer tools like the app scaffold, you must do some Read More

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Developer Spotlight, February 2018 — Myndbend

February 6, 2018 Michelle Torres 0

“The Apps Marketplace is more than just a place to list your apps, it comes with a community of like-minded partners, developers and Zendesk experts.” Read More

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Curlybars is now open source

January 26, 2018 Ilkka Oksanen 0

Today we’re happy to open source Curlybars, a Handlebars compatible templating engine for Ruby on Rails. Curlybars has been exposed to production use for over Read More

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Building new channels for Zendesk with the Channel Framework

November 14, 2017 Daniel Pawluk 0

Originally posted by Max McCal Today we announce the launch of our Channel Framework. This new extension to Zendesk’s app and integration capabilities allows developers to Read More

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How Cronofy built the Zendesk Calendar Connector

November 10, 2017 Daniel Pawluk 0

Originally Posted by Adam Bird There needed to be a better way for agents in Zendesk to track the tasks that had been assigned them. Using Read More

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How we built a native Mac OS app using the Zendesk REST API

November 10, 2017 Daniel Pawluk 0

Originally posted by Ben Greiner Build Stronger Connections with Customers Forget Computers, founded in 1998, is a Managed Service Provider based out of Chicago, IL. We Read More

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Make Data Actionable: Adding Customer Data in Zendesk

November 10, 2017 Daniel Pawluk 0

This is a guest post written by Andy Jiang over at Segment. You can find the original blog post here. This is the second part Read More

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